1. Introduction
This Privacy Policy governs the collection, use, and protection of personal information by Guide IQ, operated by Nik Vassev ("we," "us," or "our"). By accessing or using Guide IQ at app.guideiq.ai, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the service immediately.
2. Information We Collect
We collect the following categories of personal information:
Identity and contact information, including your full name and email address. Business information provided during the onboarding process, including but not limited to brand positioning, target audience, revenue goals, and marketing strategy inputs. Payment and billing information processed exclusively through Stripe, Inc. We do not store, process, or have access to your full payment card details at any time.
3. How We Use Your Information
Information collected is used solely for the following purposes: to create and maintain your Guide IQ account, to deliver the Guide IQ system and its features, to process payments and manage your subscription, and to communicate with you regarding your account, updates, or support.
Your Brand DNA, business information, and all data submitted through the Guide IQ platform are treated as strictly confidential. This information is never sold, rented, disclosed, or shared with any third party for commercial or marketing purposes.
4. Third Party Service Providers
To operate the Guide IQ service, we engage the following third party processors, each bound by their own privacy and security standards:
Stripe, Inc. for secure payment processing. MailerLite for transactional and marketing email communication. Supabase, Inc. for secure cloud data storage and infrastructure.
These providers access your data only to the extent necessary to perform their designated functions and are contractually prohibited from using it for any other purpose.
5. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, your data is stored and transmitted using industry-standard encryption protocols.
6. Data Retention
We retain your personal information for as long as your account remains active or as required to fulfill the purposes outlined in this policy. Upon account termination or written request, we will delete or anonymize your data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal data. To exercise any of these rights, contact us directly at nik@guideiq.ai. We will respond to all verified requests within 30 days.
8. Cookies and Tracking
Guide IQ may use cookies and similar tracking technologies to maintain session state and improve platform performance. We do not use cookies for third party advertising or behavioral tracking purposes.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email. Continued use of the platform following notification constitutes acceptance of the revised policy.
10. Contact
For any questions, concerns, or data requests related to this Privacy Policy, please contact: